Umair Saeed
IT Professional
2023 - Umair Saeed
Umair Saeed
Senior Cloud Engineer
Solutions Architect
DevOps Engineer
IT Infrastructure Manager
About Me
Highly accomplished IT Professional with over 12 years of hands-on experience specializing in enterprise multi-cloud infrastructure design, DevOps, administration, building, managing architecture, and the IT operations governance process. I have extensive experience overseeing the security, implementation, and management of Information technology systems that improve accessibility and efficiency. Seeking a challenging role to lead and optimize IT Infrastructure, cloud-based solutions, drive efficient software deployment practices, and enhance overall cybersecurity & information security.
- Age32
- ResidenceDubai, United Arab Emirates
- LanguageEnglish, Urdu
- Emailhello@humairsaeed.com
- Phone+971 56 6771152
What I Do
Testimonials
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Expertise On
Pricing
Silver
$64
per month
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Gold
$128
per month
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Fun Facts
Happy Clients
578Working Hours
4,780Awards Won
15Resume
Experience
Aug 2020 - Current
TruDoc Healthcare LLC
Manager - IT Infrastructure & Security
- Adopt and communicate new concepts, ideas, techniques, best practices, and technical assistance.
- Leverage defined roadmap, reference architecture, and standards to deliver Cloud Solutions to the Enterprise.
- Support hands-on experience with Azure design, configuration, provisioning, and monitoring.
- Design, develop, configure, deploy, monitor, and maintain components across cloud service platforms.
- Plan and coordinate platform upgrades through change management.
- Managing & deploying Azure Cloud Infrastructure Services: VMs, App Services, VNETs, Subnets, Azure Load Balancer, Route Tables, Bastion, Enterprise Application, Azure Virtual Desktop etc.
- Collaborate with cross-functional teams to implement DevOps practices and CI/CD pipelines.
- Automated infrastructure using tools such as Jenkins, Ansible, and Terraform.
- Implemented Zabbix, Prometheus, and Grafana monitoring for proactive issue identification.
- Implementation and administration of Docker and Kubernetes for seamless application deployment.
- Drive troubleshooting efforts and resolve technical issues in Staging, UAT, hotfix, data warehouse, and production environments.
- Providing support, troubleshooting, and deployment of Linux-based hosting environments.
- Contribute to deploying multi-cloud architecture design e.g., AWS, OpenStack, Mobily v-Cloud Director, Odek Cloud South Africa/Mozambique, MTN Cloud Nigeria, Etisalat Cloud, Techpal Africa Cloud Kenya, etc.
- Knowledge of 2/3 Tier architecture.
- Troubleshooting L2/L3 cloud and on-prem infrastructure.
- Implementation and Enhancement of ISMS ISO27001, GDPR, HIPPA standard, Policies, Procedures, and guidelines.
- Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS) controls implementation and representative of yearly security audits.
- Implemented EDR (Endpoint Detection and Response) solutions to enhance threat detection and response capabilities.
- Deployed SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) solutions to streamline incident management processes.
- Implemented file and email classification measures to ensure proper handling and protection of sensitive information.
- Part of managing team for Call center solutions such as Avaya and Mitel Contact Center.
- Build and maintain stable and secure development and production environments according to industry best practices.
- Experience leading Cloud Infrastructure, Service-Desk, and Information Security.
- Office 365 Administration, Intune, Teams, SharePoint, One Drive, Compliance, Security Center, Endpoint Manager, Exchange as well as Azure AD.
- Implementation & managing of WHM, cPanel, IIS, SSL Certificate, SSMS, SSRS, SSO, SAML etc.
- Infrastructure security management with virtual appliances on the cloud (e.g Fortinet Firewalls and Big-IP F5 Web Application Firewall on HA/Redundancy mode) and data backup/disaster recovery.
- Coordinate with cloud providers in various countries to manage operations and SLAs.
- Carry out risk management at all stages of assigned projects to minimize risk of failure and any adverse effect on the organization.
- Responsible for IT procurement, vendor management and technology implementation.
- Delivery of key Business Continuity documents including Risk Assessments (RA), Business Impact Assessments (BIA), and Business Continuity Plans (BCP)
Feb 2019 - Jul 2020
Great Minds Event Management LLC
IT Manager
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Oversee above 65 event websites hosting and domains procedures, maintaining and troubleshooting.
- CRM integration with ecommerce event websites and automation process to efficient business cycle.
- Work closely with the Supplier/Customer teams, Technology Organization and key eCommerce and Marketing stakeholders to create, implement, and grow an eCommerce B2B capability in the market.
- Work closely with technology and marketplace partners to ensure the building of a successful B2B eCommerce platform and own the future roadmap for growth.
- Handle business-critical IT tasks and systems administration.
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Centrally managing network and system security via network Anti-virus installation and updating.
- Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
- Maintaining office 365 accounts and administration of Microsoft SharePoint and Exchange.
- Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
- Oversee Cisco IP Telephony network with du IP hosted lines.
- Continuously analyze current processes, technologies, and vendors to identify areas of improvement.
- Prepare cost-benefit analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Develop and execute disaster procedures and maintain data backups.
May 2016 - Feb 2019
Raymond Sport Group LLC
Assistant Manager IT
- Responsible for the IT Operations/Project Management in the organization.
- Manage and execute projects so they stick to schedule, scope and budget.
- Maintain group websites including 4 ecommerce websites.
- Align ecommerce strategies with online sale objectives.
- Manage and monitor all key daily store functions (Products, Customers, Orders, Payments, Shipping, Traffic, Plugins, Performance, etc.).
- Analyze and optimize database and core ecommerce functionality.
- Work closely with Facebook shop to ensure integration of products modules and real time synchronization with ecommerce websites.
- Responsible for maintaining, expanding, and scaling our websites upon company requirements.
- Diagnosis and Troubleshoot coding and hosting issues and Payment gateway configuration.
- Produce graphics, print and online advertisements, posters, digital displays, flyers, and other publications.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the group offices
- Repairing and replacing equipment as necessary.
- All other responsibilities as assigned.
Mar 2014 - May 2016
Modern Ajman Steel Factory LLC
IT Engineer
- Conduct network troubleshooting to segregate and identify general network problems.
- Manage, maintain and update onsite network nodes e.g. routers, switches, NVR, CCTV cameras, storages, copiers, printers and fax machines.
- Support Online Circular production applicable processes.
- Maintain all local software and hardware licensing to ensure conformance.
- Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
- Support in workflow evaluation and improvement.
- Maintain servers, upgrade, secure, system backups and disaster recovery preparation.
- Support implementation and planning of deletions, additions, and major changes to support regional infrastructure.
- Recommend software and hardware solutions comprising of upgrades and new acquisitions.
- Install software, maintain, and introduce training as needed.
- Maintain and secure passwords, file system security and data integrity for desktop environment.
- Maintain and update documentation of procedures and configurations.
- Manage entire purchase of inventory related to hardware, software and other IT supplies.
- Develop and maintain vendor relations.
- Reporting to Director, industry innovations and recommend relevant upgrades.
Education
2019
Bachelor of Science in Information Technology (BSIT)
Virtual University of Pakistan
Coding Skills
JavaScript
95%
PHP
85%
HTML/CSS
100%
Smarty/Twig
75%
Perl
90%
Design Skills
Web Design
90%
Print Design
65%
Logo Design
80%
Graphic Design
90%
Knowledges
- Marketing
- Digital Design
- Social Media
- Time Management
- Communication
- Problem-Solving
- Social Networking
- Flexibility
